What ‘Service With a Smile’ Means for Employee Well-Being
Expecting employees to take a one-size-fits-all approach to emotional labor can quickly lead to burnout without the right support systems in place… More
Minds for Business
The Opposite of Procrastination
Behavioral researchers are begun investigating a phenomenon called pre-crastination, or rushing to get things done even if requires unnecessary effort. … More
Could a Certain Style of Business Lunch Boost Team Performance?
A series of experiments suggests that professional interactions might benefit from ‘doing lunch’ like a family meal. … More
The Meandering Path to That ‘Aha!’ Moment
A psychological study suggests that creative professionals may have their most inventive ideas when their minds are wandering… More
For Professionals, Personality May Be Best in Moderation
It’s easy to see how someone with low levels of conscientiousness or extraversion might struggle in the workplace, but people with extremely high levels of these traits can face hurdles of their own too… More
Employees in Open Offices Are More Active, Less Stressed
Digital tools afforded by smartphones and activity trackers allow researchers to study real-world behavior as it happens in the moment… More