How Dishonest Behavior Can Turn Into Corporate Misconduct
Focusing on customer service can help to boost business performance, but high ethical standards also play an important role in driving these outcomes, researchers find… More
Minds for Business
Why You Should Break Up With Your Smartphone During Lunch Breaks
Scrolling through apps on a smartphone might actually sap cognitive resources rather than restoring them during breaks… More
Using the Wisdom of Crowds to Improve Hiring
The British statistician Francis Galton applied statistical methods to many different subjects during the 1800s, including the use of fingerprinting… More
Can Personality Traits Predict Who Chokes Under Pressure?
Feeling pressure may impair performance for people who score high on measures of neuroticism, a study has found. … More
Job Satisfaction Tends to Increase with Age
As we get older, does our work become more satisfying? New research illuminates an intriguing conundrum: Job satisfaction tends to… More
You’re Joking: Detecting Sarcasm in Emails Isn’t Easy
“Well, that meeting was a really fantastic use of my time.” You may want to think twice before hitting send… More