Minds for Business

Amazon’s Mistake: Mixing Creative Conflict With Animosity

“Of all [Jeff Bezos’] management notions, perhaps the most distinctive is his belief that harmony is often overvalued in the workplace — that it can stifle honest critique and encourage polite praise for flawed ideas. Instead, Amazonians are instructed to “disagree and commit” (No. 13) — to rip into colleagues’ More

Microlending Success Starts with a Smile

The economist Muhammad Yunus was awarded a Nobel Peace Prize in 2006 in recognition for his pioneering work in microlending – making small loans available to people living in poverty. Yunus believed that entrepreneurs in rural, impoverished areas needed the same things as any other business—capital to get their small More

The Key to Creativity May be in Imagining the Details

Beyond recruiting staff that has the right skills, qualifications, and education for the job, organizations are increasingly looking for ways to boost another key component of success—creativity. In a study recently published in Psychological Science, a trio of Harvard University researchers—Kevin Madore, Donna Rose Addis, and Daniel Schacter—found an unusual More