In the 1970s, the Ford Pinto became synonymous with unethical management decisions. Although it was known that the car had an unfortunate tendency to explode in rear-end collisions, Ford went ahead with production after a cost-benefit analysis predicted savings of $11 per car, at a cost of only 180 burn More
While most employers evaluate job candidates on their skills and experience, many companies are increasingly using personality measures to determine whether a candidate is a good fit. According to a survey from the Society for Human Resource Management, nearly 20% of employers say they use some type of personality test More
There’s one thing that the United States Congress can agree on: the potential of job training. This summer, in a rare act of bipartisanship, Congress approved new legislation focused on increased funding for job training for US workers. The hope is that providing workers with more job training opportunities will More
Although piercings and tattoos are more common than ever in America, research suggests that they may still hurt your prospects of getting a job. Despite the mainstream popularity of body art, many people still see facial piercings as unprofessional and unwelcome in the workplace. In a recent study, behavioral scientists More
A recent study finds that older workers may have an advantage over their more youthful colleagues when it comes to one key skill—self-control. Psychological scientists Markus M. Thielgen and Guido Hertel of University of Münster and Stefan Krumm of the Free University Berlin found that older workers were better than More
“Your call may be recorded for quality assurance and training purposes.” We’ve all probably heard this message after dialing a call center before, but have you ever really thought about whether anyone was actually listening in? In an effort to enhance employee performance, organizations like call centers are increasingly using More
