Race Relations

Customer Loyalty May Depend on the Race of a Company’s Leader

Franklin Raines was appointed CEO of Fannie Mae in 1999 — making him the first black CEO in America to lead a Fortune 500 company. Since then, only 14 other black CEOs have assumed the top leadership role within America’s most powerful companies. For years, researchers have found evidence that More

Stop mocking Starbucks’s ‘Race Together.’ It could actually lead to useful conversations about race.

The Washington Post: Starbucks recently launched a campaign called “Race Together,” in which baristas invite customers to engage in conversations about race by writing “race together” on their coffee cups. The idea has been mockedand critiqued as naive, insensitive and perhaps even abusive to its baristas. Don’t be so quick to dismiss it. I’ve been teaching More