Lights, Sound, Action! the Effect of Non-Work System Factors on the Achievement of Flow and Productivity during Transactional Work

Posters

Keyword: Human Factors

Abstract: This study examines psychological flow at work through an experimental design manipulating non-task office work factors. Findings show challenge/skill balance, seat comfort, and screen contrast predict flow and productivity. Flow correlates partially with heart rate variability. Results inform work system design to enhance flow and associated performance outcomes.