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Use Mirroring to Connect With Others
The Wall Street Journal: It is a common experience: You’re deep in conversation with someone and suddenly realize you’re both holding the same pose, leaning forward and propping an elbow on the table. Or you
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You’re Joking: Detecting Sarcasm in Emails Isn’t Easy
“Well, that meeting was a really fantastic use of my time.” You may want to think twice before hitting send on that email with a sarcastic joke – regardless of whether your boss or your
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Do People Need Small Talk to Be Happy?
The Atlantic: Security guard, truck driver, salesperson—year after year, these jobs appear on lists of the unhappiest careers. Although many factors can make a job dismal—unusual hours, low pay, no chance for advancement—these three gigs
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The Psychological Pros and Cons of Connectivity
A study of employees in South Africa indicates that people generally view their experiences with smart phones, emails, and wireless networks with more positivity than negativity.
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Talking With Your Hands Makes You Learn Things Faster
New York Magazine: One of the funniest things about being a tall, goofy person with a long history of wild gesticulation is that the more animated a conversation gets, the more likely I am to
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Breaking Bad News Doesn’t Have To Be So Bad
In many situations, it’s not just what you say, but how you say it that matters. In the 2009 movie Up in the Air, George Clooney plays Ryan Bingham, a full-time corporate “downsizer” known for
