Interpersonal Interaction

From the war room to the board room, negotiations are a part of everyday life. Successful negotiations demand a clear understanding of one’s opponent. But what approach should one take to achieve such an understanding of one’s opponent in everyday negotiations? Psychologist Adam Galinsky from the Kellogg School of Management More

It’s happened to all of us: While sitting at the conference table or at dinner party, a friend or colleague unleashes a questionable remark that could offend at least one person amongst the group.  A hush falls and, if you’re like most people, your eyes will dart towards the person More