Summit
2024 APS Global Psychological Science Summit · 2024
Aiming to Define and Measure Feedback Culture
- Hannah Morris
University of Hartford - Patricia Morrison
Florida Institute of Technology - Lisa Steelman
Florida Institute of Technology - Julia MacGregor-Peralta
Florida Institute of Technology
Abstract
This study seeks to define and measure “feedback culture” at the organizational level, filling a critical gap in current research on feedback in organizations. Through a three-phase exploratory approach—survey, interviews, and item development—we aim to create a validated tool, providing insights into feedback practices and their impact on organizational outcomes.
Human Factors