Leveraging Artificial Intelligence Technology for Norm Violation Detection and Remediation in Cross-Cultural Communication

Virtual · October 2024

Posters · Cultural Psychology

Haolan Zhan
Monash University
Zhuang Li
Monash University
Xiaoxi Kang
Monash University
Tao Feng
Monash University
Yuncheng Hua
Monash University
Lizhen Qu
Monash University
Yi Ying
Binus University
Mei Rianto Chandra
Binus University
Kelly Rosalin
Binus University
Jureynolds Jureynolds
Binus University
Suraj Sharma
Calvin University
Shilin Qu
Monash University
Linhao Luo
Monash University
Zukerman Ingrid
Monash University
Soon Lay ki
Monash University
Zhaleh Semnani Azad
California State University Northridge
Gholamreza Haffari
Monash University

Abstract

Rapid advancement in artificial intelligence offer a fruitful resource for supplementing human intelligence in cross cultural interactions. We develop a corpus of 9258 annotated dialogues to train large language models (LLMs) to detect and remediate norm violations. We perform 4 experiments to demonstrate how LLM performance can be improved.

Communication

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Leveraging Artificial Intelligence Technology for Norm Violation Detection and Remediation in Cross-Cultural Communication

Abstract

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