Summit
2024 APS Global Psychological Science Summit · 2024
Assessment of Digital Competencies - a Case Study in a Multinational in Brazil
- Luiz Victorino
Clave Consulting - Luiz Victorino
Estácio de Sá University - Roberto Costa
Clave Consulting - Maria Antonietta Russo
TIM Brasil - Débora Giacomet
Clave Consulting - Daniela Biscuccia
TIM Brasil - Carolina Falcão
TIM Brasil
Abstract
This study developed and implemented a digital competency assessment tool for a multinational company. The tool evaluated 6,000 employees' digital skills and identified gaps. Results revealed six key digital competency factors and provided insights for targeted training and development. The assessment was deemed successful, and will be continued and expanded.
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