APS
2022 APS Annual Convention · 2022
Mad, Sad, and Confused: Increased Negative Emotionality and Cognitive Processes Associated with Miscommunication in 2.2 Million Tweets
- Ky Bray
Ball State University - Cam Lexa
Ball State University - Emily Cronk
Ball State University - Yasmine Griffin
Ball State University - Allison Sederlund
Ball State University - Zeenat Tabaku
Ball State University - Caelie McRobert
Ball State University - Maia Blazek
Maia Blazek - Kyla Romines
Ball State University - Thomas Holtgraves
Ball State University
Abstract
To capture how people react to miscommunication, we compared the natural language use of 1.04 million tweets containing the word “miscommunication” to a control sample. Our results indicate that people have strong negative emotional reactions to miscommunication, and they seek to understand miscommunication through a variety of cognitive processes.
Communication
