Agreeable and Conscientious, but Not Open-Minded: Breadth and Intensity of User’s Impressions of an Artificially Intelligent Chatbot

Real-world users of a digital intervention rated the intervention’s chatbot on the Big Five personality traits or indicated when they could not make a judgment. Overall, the breadth of participants’ impressions was significantly poorer for open-mindedness and judgments about open-mindedness and extraversion were significantly more neutral than for other traits.