The Effects of the COVID-19 Pandemic on Non-Profit Service-Learning Partner Organizations

Twenty-five semi-structured interviews were conducted to explore the effects of the current pandemic on non-profit organizations. Using a Grounded Theory approach, two categories and four primary themes at the personal and organizational levels emerged from interview transcripts.
Challenges: Managing Roles, Agency Isolation.
Accomplishments: Developing New Competencies, New Service Delivery Approaches.