APS

APS Virtual Poster Showcase · 2020

Coffee Shops Use of Instagram: A Consumer Psychology View of Entreprenurship

Virtual · June 2020

Poster Sessions · Industrial/Organizational

  • Thomas DePatie
    Hofstra University
  • Sayeedul Islam
    Farmingdale State College, The State University of New York
  • Caroline Defina
    Farmingdale State College

Abstract

National and local coffee shop Instagram posts were coded for racial and gender diversity and content. National chains posted Caucasian images in 77% of posts. Local coffee shops had higher social media engagement scores than national chains. This research shows how entrepreneurial small coffee shop owners utilize social media.

Psychology/Diversity