APS

APS Virtual Poster Showcase · 2020

Adverese Impact of Emotional Intelligence on Job Perfromance in a High Emotional Labor Setting.

Virtual · June 2020

Poster Sessions · Industrial/Organizational

  • Maan Al Najjar
    University of Detroit Mercy
  • Linda Slowik
    University of Detroit Mercy

Abstract

The paper examines the existing literature on emotional intelligence and examines its relationship with job performance in a high emotional labor setting and how certain personality traits interact with emotional intelligence and affect job performance.

Emotion