APS
31st APS Annual Convention · 2019
What Do Users Think about Smartphone Apps for Depression and Anxiety? a Thematic Analysis of Google Play Store Reviews
- Akash Wasil
Harvard University - Sarah Gillespie
Boston Children’s Hospital - Rebecca Shingleton
Harvard University
Abstract
Empirically supported mental health apps (MH apps) often have low engagement and high dropout. To understand users' preferences, we thematically analyzed user reviews of popular MH apps on the Google Play Store. We identified specific app features and user characteristics that may guide future research on MH apps.
Media/Technology