APS
31st APS Annual Convention · 2019
Participants Are More Surprised When Interactions with Others Are Civil Rather Than Uncivil
- Wendy Heath
Rider University - Da'Naia Holden
Rider University - Bruce Grannemann
University of Texas Southwestern Medical Center
Abstract
Do people expect those with whom they interact to be civil or uncivil? Online participants (N = 237) rated their level of surprise in response to a series of civil and uncivil actions. Respondents were more surprised when confronted with civil actions possibly because they have encountered incivility so often.
Social Groups/Social Relationships
