APS
31st APS Annual Convention · 2019
Going Above and Beyond What Is Expected in Government: Predictors of Federal Employees’ Organizational Citizenship Behaviors
- Benjamin Liberman
United States Office of Personnel Management - Kimberly Wells
U.S. Office of Personnel Management
Abstract
Using relative weights analysis, the top predictors of organizational citizenship behaviors were examined in an employee climate survey among 28 organizational variables in a large, representative national survey with over 687,000 Federal employees. Results showed that employee engagement and role clarity were the top predictors of organizational citizenship behaviors.
Organizational/Workplace/Leadership