APS
30th APS Annual Convention · 2018
Incivility and Burnout: Organizational Justice and Civility Norms As Moderators
- Courtney Pfeifer
University of Connecticut - Taylor Barr
University of Connecticut - Vicki Magley
University of Connecticut
Abstract
Work incivility has negative consequences towards individuals, such as burnout. However, negative consequences can be buffered by the perceptions of norms and how fair the organization is. Results of our study suggest a three-way interaction between incivility experiences, civility norms, and organizational justice on the negative consequence of burnout.
Organizational/Workplace/Leadership