APS

30th APS Annual Convention · 2018

A Diary Study of Emotional Labor in Hair Stylists

San Francisco, CA · May 2018

Poster · Industrial/Organizational

  • Kevin Mahoney
    South Dakota State University
  • Eric Deemer
    Purdue University
  • Michael Miguel
    South Dakota State University

Abstract

We conducted a diary study of emotional labor in hair stylists. Using latent growth curve modeling, we found deep acting decreased significantly over 7 work days. Work withdrawal was associated with less deep acting. Increasing levels of extraversion had a slowing effect on the rate of decline in deep acting.

Stress

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