APS
30th APS Annual Convention · 2018
Is Negative Feedback Good or Bad for Recipient Creativity? the Moderating Role of the Direction of Feedback FLOW
- Sojin Park
No Affiliation - Yeun Joon Kim
University of Toronto
Abstract
This research found that the direction of feedback flow determined the effectiveness of negative feedback on recipient creativity. Specifically, negative feedback increased recipient creativity in the bottom-up feedback flow (from followers to supervisors) but decreased creativity in the top-down (from supervisors to followers) or the lateral (between peers) feedback flows.
Organizational/Workplace/Leadership