APS
2026 APS Annual Convention · 2026
Understanding Employee Benefit Profiles of Generative AI Use: The Role of Supervisor Attitudes and Age
- Arianna Costantini
Tor Vergata University of Rome - Annalisa Theodorou
Tor Vergata University of Rome - Nicola Binetti
Tor Vergata University of Rome
Abstract
We examine employees' perceived benefits of AI in the workplace, identifying four profiles: High-Benefit Maximizers, Low-Benefit Skeptics, Moderate-Benefit Users, Selective Learners. More supportive supervisors increase the likelihood of experiencing higher AI benefits. Profile differences were observed in age, job crafting, and work engagement, with implications for leadership and organizational practices.