APS

2025 APS Annual Convention

Exploring the Power and Limits of AI Emotional Support

Saturday, May 24, 2025 · Washington, DC

Oral · Social

My talk explores how large language models like GPT-4 compare to humans in providing emotional support, focusing on cognitive reappraisal and perceived empathy. I examine how people respond to AI-generated support and how knowing its source—human or AI—affects their perception of empathy.

Chairs & Discussants

  • Amit GoldenbergSpeaker
    Harvard Business School