APS

2025 APS Annual Convention · 2025

Who's to Blame for Miscommunication? Communicators Are Held More Responsible for Communication Failures (and Successes) Than Receivers

Washington, DC · May 2025

Invited Symposium · Social

  • Juliana Schroeder
    University of California, Berkeley

Abstract

Six preregistered studies (and seven supplemental studies, total N = 4,111), show people tend to blame communicators (e.g., speaker, writers) more than receivers (e.g., listeners, readers) for imagined, recalled, and real-time miscommunication—even when the miscommunication was nobody’s fault and the communication was objectively high-quality.

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