APS

2023 APS Annual Convention

Fees, Calories, and Uncertainties: The Psychology of Information Disclosure in Finance, Health, and Law

Sunday, May 28, 2023 · Washington, DC

Oral · Social

This symposium advances our understanding of the psychology of information disclosure. A panel spanning academia, industry, and government presents four research projects across consumer finance, law, and health. Interventions tested range from subtle wording cues to comprehensive disclosure redesigns, and diverse methodologies examine comprehension, engagement, perceptions, and ultimately, product choice.

Chairs & Discussants

  • Patrick HeckChair
    Consumer Financial Protection Bureau
  • Brianna MiddlewoodCoChair
    Fidelity Investments
  • Linda SalisburyDiscussant
    Boston College

Presentations

  1. Disclosing Uncertain Outcomes: How Consumers React to Vague LanguageBrianna Middlewood, Patrick Heck
  2. Jargon in Consumer Disclosures: The Case of Investment Fund FeesAlycia Chin, Brian Scholl, Eric VanEpps
  3. Decisions about Overdraft Coverage: Disclosure Design and Personal FinancesDavid Zimmerman, Alycia Chin, Heidi Johnson, Suzanne Shu
  4. A Randomized Field Experiment Comparing Nutrition and Tax Salience Messages on Vending Machine SalesLaura Gibson, Alisa Stephens-Shields, Sophia Hua, Jennifer Orr, Hannah Lawman, Sara Bleich, et al.