APS

2023 APS Annual Convention · 2023

Overly Shallow?: Miscalibrated Expectations Create a Barrier to Deeper Conversation

Washington, DC · May 2023

Flash Talk · Social

  • Michael Kardas
    Kellogg School of Management
  • Amit Kumar
    University of Texas at Austin
  • Nicholas Epley
    University of Chicago

Abstract

Deep conversations strengthen social relationships, yet people may avoid deep conversations because they expect them to be less pleasant than they are. Ten experiments find that deep conversations between strangers feel less awkward and create more happiness than people expect. Miscalibrated expectations may cause people to have overly shallow conversations.

Communication

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