APS
2023 APS Annual Convention · 2023
Overly Shallow?: Miscalibrated Expectations Create a Barrier to Deeper Conversation
- Michael Kardas
Kellogg School of Management - Amit Kumar
University of Texas at Austin - Nicholas Epley
University of Chicago
Abstract
Deep conversations strengthen social relationships, yet people may avoid deep conversations because they expect them to be less pleasant than they are. Ten experiments find that deep conversations between strangers feel less awkward and create more happiness than people expect. Miscalibrated expectations may cause people to have overly shallow conversations.
Communication