APS
29th APS Annual Convention · 2017
Coaching the Coaches: Assessing Surveyor Competencies to Deliver a Telephonic Intervention
- Natalie Fenn
University of Rhode Island - Zoe Mushkat
University of Rhode Island - Katherine Ashley
University of Rhode Island - Alexandra Nobel Murray
University of Rhode Island - Brian Tapscott
University of Rhode Island - Mark Robbins
University of Rhode Island - Amy Waterman
UCLA
Abstract
This study assesses the level of competency telephonic surveyors achieved over time while delivering an intervention to adults with renal failure. Raters utilized standardized rubrics to generate competency scores for surveyors. Trendline analysis revealed that 50% of surveyors trended toward improvement. Future studies should implement clinical skills training for surveyors.
Evaluation
