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APS

29th APS Annual Convention · 2017

Modeling and Measuring Virtual Organizational Citizenship Behaviors

Boston, MA · May 2017

Poster Session · Industrial/Organizational

  • Amber Schroeder
    University of Texas at Arlington
  • Samuel Galbraith
    Lowe's Companies, Inc.

Abstract

As no research to date has examined whether employees can engage in organizational citizenship behaviors (OCB) through a virtual medium, we developed a model and measurement tool for assessing virtual OCB. Notably, results indicated virtual OCB was only moderately correlated with face-to-face OCB.

Human Resources

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