ICPS
2021 APS Virtual Convention · 2021
"Because We Care”: Organizational Messages Using Moral Claims Lead to Perceptions of Greater Organizational Care and Organizational Intent to Act in the Future
- Preeti Srinivasan
Stanford University - Benoit Monin
Stanford University
Abstract
Most Fortune 100 companies crafted messages responding to the 2020 BLM protests – and more of those messages utilized moral claims than instrumental claims. In a pre-registered experiment (N=386), use of moral claims led to perceptions of greater organizational care (p<.001) and greater intent to act in the future (p<.001).
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