ICPS
2021 APS Virtual Convention · 2021
Impacts of Telehealth Use on Care Coordination in the COVID-19 Era: Findings from a Veterans Health Administration Primary Care–Mental Health Integration Clinic
- Taona Haderlein
VA Greater Los Angeles Healthcare System - Aram Dobalian
University of Memphis - Pushpa Raja
Greater Los Angeles VA Medical Center - Claudia Der-Martirosian
U.S. Department of Veterans Affairs
Abstract
VA Primary Care-Mental Health Integration (PC-MHI) clinics offer coordinated care for new mental health users. Per electronic health record data, Veterans who initiated PC-MHI via telehealth during COVID-19 were less likely than in-person users to receive same-day primary care. Healthcare systems should develop strategies for optimizing virtual care coordination.
Epidemics and Public Health
