APS
APS Virtual Poster Showcase · 2020
Does Incivility Hurt? Evidence from Trauma Patient Resuscitations
- Sandy Lim
National University of Singapore - E-yang Goh
National University of Singapore - Yew Kwan Tong
National University of Singapore - Jeremy Choon Peng Wee
Singapore General Hospital - Jeremy Chung Fai Ng
Singapore General Hospital - Ting Hway Wong
Singapore General Hospital - Marcus Eng Hock Ong
Singapore General Hospital - Seo Kiat Goh
Singapore General Hospital
Abstract
Our observational study of trauma resuscitations examined whether (in)civility among medical team members affects the pain experienced by patients under their treatment. Results showed that incivility was associated with increased patient pain, whereas civility was associated with reduced patient pain, and engaging in support-seeking behaviour buffered against incivility’s negative effects.
Organizational/Workplace/Leadership
