The local name for the Philadelphia neighborhood of Kensington is “the Badlands,” and with good reason. Pockmarked with empty lots and burned-out row houses, the area has an unemployment rate of 29 percent and a poverty rate of 90 percent. Just a few miles to the northwest, the genteel neighborhood of Chestnut Hill seems to belong to a different universe. Here, educated professionals shop the boutiques along Germantown Avenue and return home to gracious stone and brick houses, the average price of which hovers above $400,000.
Within these very different communities, however, are two places remarkably similar in the resources they provide: the local public libraries. Each has been retooled with banks of new computers, the latest software and speedy Internet access. Susan B. Neuman, a professor of early childhood and literacy education at NYU, and Donna C. Celano, an assistant professor of communication at LaSalle University in Philadelphia, spent hundreds of hours in the Chestnut Hill and Badlands libraries, watching how patrons used the books and computers on offer.
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