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Effective Apologies Include Six Elements

A new study identifies six key elements that greatly improve the perception and credibility of an apology. ... More>


Fear of Death Prompts Leaders to Look Towards the Future

Thoughts of death can have a strong, measurable—and often prosocial—impact on our decision making. ... More>


Empathy May Be Overrated in an Election, and in a Leader


What Google Learned From Its Quest to Build the Perfect Team