Where Some Earn Enmity, Jobs Won Affection

The New York Times:

Steven P. Jobs — domineering, short-tempered and anything but warm and fuzzy — has done something few business people in history have ever accomplished: engender genuine affection.

His decision to step down as chief executive of Apple brought people to tears, inspired loving tributes to him on the Web and even had some adoring customers flocking to Apple stores on Thursday to share their sentiments with other fans of Macs, iPhones and iPads.

“Through the mist in my eyes, I am having a tough time focusing on the screen of this computer,” wrote Om Malik, the prominent technology blogger. “I want to wake up and find it was all a nightmare.”

Andrew Baughen, a church vicar from London who paused during his San Francisco vacation to shop at an Apple store after he heard the news, said he was praying for Mr. Jobs. Apple, he said, “is not a corporation. It’s more like a family, a movement. I’d like to meet him in heaven and say, ‘Thank you.’ ”

Business leaders, whether fictional like Ebenezer Scrooge and Gordon Gekko or real like Rupert Murdoch or Lloyd Blankfein of Goldman Sachs, are usually regarded with considerably less warmth, as rapacious rather than revered. 

“It’s unusual right here, right now, given that Americans’ feelings about business are just north of their feelings about Congress,” said Nancy F. Koehn, a historian at Harvard Business School.

Read the whole story: The New York Times

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