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Poster

Workgroup Supervisors’ 360 Ratings: Relationship to Staff Perceptions of Workplace Characteristics and Turnover Intentions

Poster Session I - Board: I-049
Friday, May 22, 2009, 1:30 PM - 2:30 PM
Yerba Buena 7

Katerine Osatuke
VHA National Center for Organization Development

Boris Yanovsky
VHA National Center for Organization Development

Erik Naimon
VHA National Center for Organization Development

Sue R. Dyrenforth
VHA National Center for Organization Development

We report how Veterans Health Administration supervisors’ skill ratings correlated with workgroups’ independently assessed workclimate perceptions, and turnover intentions. Supervisors’ Customer Service and Personal Mastery positively correlated with staff’ work pace ratings. Supervisors’ Customer Service, Systems Thinking, Interpersonal Effectiveness, Creative Thinking, and Personal Mastery negatively correlated with staff’s turnover intentions.

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